Start with the property
Everything in Resid hangs off a property: the partner search, the galleries, the licenses. A brand new account opens address-first, so your first property takes one paste. This section covers getting in, adding properties, reading the card, and opening one.
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Get in the door
Resid opens on "Sign in to your dashboard": "Email" and "Password", then "Sign in". Under those sits "Continue with Google", which signs you in with the Google account you already have; it asks for your identity only, never permission to send mail, so connecting Gmail stays a separate choice later. "Create account" needs an "Invite code", which the field marks "(new accounts only)". One trap worth knowing: open a Resid link from inside Instagram or LinkedIn and the Google button is replaced by a note, because those apps use a built-in browser Google will not sign in through. Open the same link in Safari or Chrome and the button comes back.
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Paste your first address
A brand new account opens Home as one prompt: "Turn your shoots into licensing income". Type the shoot's address and press "Find who'll license this shoot". Resid creates the property, opens it, and starts the partner search immediately. No address handy? "See an example" opens a read-only sample property.
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Add the next property from Home
Once one property exists, Home shows the dashboard with an "Add a property" section. "Name" and "Address" take the basics; the placeholders read "10 Tarpon Isle" and "10 Tarpon Isle, Palm Beach, FL". Pick a "Tier" (what a home is worth, or what a commercial project cost to build) and a "Status", then press "Add property". Resid then opens the property and starts looking for the companies who worked on it, without being asked. Every door that makes a property does this, so an address you file is never an address nobody searched. If the address has no town, Resid asks for one first, because discovery searches for the exact line you typed.
Have a season of shoots to add? "Add several at once" under the form takes one address per line, up to 25, and the tier you picked applies to all of them. Each one searches itself the first time you open it, one at a time, rather than all at once.
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Read the card
Each property is a card under the "Properties" header. The card leads with a cover; an empty cover offers "Add a cover" and a set one carries a "Change cover" button. Tier and status sit as chips over the cover, with the name, the address, and "Open →" below. Clicking anywhere opens it.
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Open the property
By the time you open a new property its search has usually already run, because every property looks for its own companies the moment it is added (chapter 12 has the switch). The property view leads with "Find who to license to" and its "Search for partners →" button, for a property added before that or with the switch off. The header shows name, address, a tier select and a status control, both changeable in place; "Saved." confirms the write. The tier prices every quote on the property, so set it here if the property was added without one. It bands what a home is worth, or what a commercial project cost to build. An optional "What you already know" panel seeds the search. "← Properties" takes you back.
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Use status to keep the list clean
Status is one of "Researching", "Outreach", "Active", or "Archived". Archiving takes a property off the dashboard without deleting it; a toggle beside the "Properties" header shows how many are archived and brings them back. Set status when you add the property or change it any time from the open property.
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Delete the one that should never have existed
Archive hides a property. "delete property", beside the status control on the open property, removes it, and it is the right door for a test entry, a duplicate, or an address typed wrong. It asks first and says what goes with it: the roster, the galleries and photos, and any unpaid quotes, and open pay links stop working. Companies stay in your book, sent email stays in your Outbox, and sightings stay in the ledger. A property carrying a paid license cannot be deleted at all, because the paper outlives the address, and Resid offers to archive it instead. Deleting is owner work, so an assistant is refused.
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Read the board
Once a property has saved companies, a board headed "This property" sits under the header: one line per company, five dots filled to the stage each has reached, found, reachable, priced, asked, paid. Every line names the one thing it is waiting on, "Find their email", "Price it", "Write the pitch". If the email is already sitting in the Outbox, that line says "Send it" instead. After you ask, the line carries the only signal Resid collects without tracking anyone’s inbox: "Opened the pay page" with a count and how recently, or "Asked · no sign yet", which is the difference between a pitch worth nudging and one worth rethinking.
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See where your images are showing up
Lower on the property, "Where your images are showing up" (a Pro feature) carries "Scan the web for these images". One press walks the whole gallery: Resid checks the web for each photo, then sorts every page it finds against this property’s roster. A company on the roster using the work with no license leads the report, with "Write the pitch" right on its card and the found pages listed. If the email is already sitting in the Outbox, that card says "Send it" instead. A company that paid shows as the license working; listing portals fold under syndication, which is expected and not something to chase; pages that merely resemble a photo fold under lookalikes and are not findings. The headline counts only pages carrying the exact photos, and a property too new to be crawled honestly says so.
Find who worked on it
Discover runs several live web searches in parallel and comes back with the companies attached to a property: builder or general contractor, designer, architect, the stager on a home, and the brands on site. Seed it with anything you already know, watch the coverage chips fill, then keep the parties worth pitching.
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Seed it with what you know
Open a property. Under "Find who to license to", expand "What you already know": name any "Contractors you know worked here", list brands under "Products on site", or paste permit text. All of it is optional, but permit names are treated as high confidence and every seed sharpens the search.
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Start the search
Click "Search for partners →", or watch the search a new property started on its own. The status line moves from "Finding the people who worked on this property…" to "Planning the search…" while Resid shapes a tailored role list, then to "Searching the web across" the planned roles. Every role branch fires at once, each running its own live web search.
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Watch the coverage chips
A "Role coverage" row appears, one chip per role. Each chip spins while its own search runs and settles the moment that branch finishes: a solid dot means it found parties, a hollow dot means nothing published, and a dashed hollow dot means that branch did not finish in time; hover any chip to read its state. When some did not finish, a "Retry the N that did not finish" button under the results re-runs only those branches and folds what they find into the same list. Anything you confirmed shows underneath right away.
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A timeout or two is normal
One or two branches timing out is a normal run, not a failure. Each search has a fixed time budget on the server and degrades cleanly; the rest still merge. A quiet note reports it: "2 searches didn't finish, results may be partial." Run it again if a role you wanted got skipped.
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Keep the ones worth pitching
When the merge finishes, the status shows the count and "Check the ones to keep, then save." Each card carries a provenance badge, "Resid found", "You confirmed", or "From permit", plus a "Find email" button, and the sentence from the source that ties that firm to this address. Tap the ones worth pitching, then "Save 3 to your roster". A typical run returns a dozen or more parties. A search often lands after you have moved on, so a result nobody kept is not lost: the property page keeps "Open what it found", and Home carries a "Found, not kept" list naming who was found on which property, with the same door. Nothing is searched again.
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When the web comes up empty
For custom homes outside the big metros, and for commercial jobs the trade press never covered, this is normal: the web publishes the sale or the opening, not the build. Resid says so plainly, "Nothing published ties a design or build team to this address.", and offers three routes that need nothing published. "Check the building permit" reads the one public record that credits the build, or hands you your county’s own permit search. "Scan photos for brands" reads the makers in frame, appliances, windows, fixtures, furniture, out of your own shots, three scans free on every account; anything it cannot read for certain arrives as a question under "Not certain, so not added. Do you know these?", and only your confirmation saves it. And naming anyone you already know sends Resid to their project pages, where the rest of the team is usually credited.
Bill the use you already found
Some of your work is already up somewhere: an agent’s or an operator’s post, a builder’s site, a page the image scan cannot reach. Logging one turns it into evidence. Resid prices what they took, drafts the pitch from the post itself, and tracks that use from logged to paid on the Sightings ledger. It is on every plan.
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Log what you saw
Home carries one line, "Seen your work in use somewhere?", with "Log a sighting" beside it; the same button sits on any property, under "Where your work is showing up". Neither needs the property to be in Resid already. Paste the link under "Where you saw it", answer "What did they use?" with "Photos" or "Film or reel", name who is using it, and set the count. Say how long it has been up if you know, and in one line how they are using it: a celebratory repost, a just-sold or a project launch, gets congratulations before the licensing note; a portfolio page does not.
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Price it and draft the pitch
"Price and draft" prices the use on the same engine that prices a quote, from the count, the usage and the property tier, and opens the composer with the sighting already in it. The draft speaks from what you saw, never alleges, and offers the full-resolution originals as part of the license. It goes to your Outbox like any other pitch, or straight out from the draft. If that pitch is already sitting, the row says "Open the email you wrote" and opens that draft.
One question first, when the company reads like an agent or a brokerage, or the link is a listing portal or a brokerage’s own site: is this the listing side? Your client, their brokerage and a co-listing agent are already covered by the listing license, so their just-sold post is not a use to price. On any job, the client who commissioned the shoot is covered by the license they bought, so their own post is not a use to price either. Resid asks when you log it on a property and again when you price it from the ledger, and goes no further until you say they are outside the listing.
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Read the ledger
Every sighting is a row on the Sightings screen with its status derived live: "Logged", "Priced", "Pitched", "Opened pay page", "Paid", and the total recovered at the top. Under each one is what has gone: how many emails, DMs and texts you have sent and when, whether a nudge is still waiting in your Outbox, whether they replied, and how many times they have opened the pay page. If a nudge is waiting, that press opens that draft. "Details" expands the row into the full history, the pay page facts and the contact.
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Watch them read it
While a client has the pay page open, the row reads "On the pay page now". The page tells Resid it is open every forty-five seconds while it is on screen and being read, so the chip goes quiet within two minutes of them leaving. The first time anybody opens it you also get an email and a card on the bell. On a film deal the same row says how far into the film they got.
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Nudge once, then try another way in
After the pitch, "Nudge" drafts a short note about the pay link. If a nudge is already waiting in your Outbox the row says so instead of drafting another. Once two notes have gone with no reply, the row offers "Try a DM or text" beside "Draft another email": two short messages you send by hand, and "I sent it" records the touch. "They replied", inside Details, marks the pair Responded and stops the automatic nudges.
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Remove one that should not be there
"remove" takes the sighting off the ledger. Past "Logged" it asks first, because there is a price or a sent pitch behind it. Only the sighting entry goes: the company, its quote and anything already sent stay on the roster and in your Outbox.
Reach out
Research finds who worked on the property. This is how a saved contact becomes a sent email: find their address, draft in your voice, edit and approve in the Outbox, send from your own Gmail, and let opt-in nudges handle the silence.
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Find their address
Open a property's roster. A saved party without an address shows "Find it for me", which searches the web for a published contact and saves what it finds. Resid never guesses an address. When none is public it keeps the firm's contact page, and that page counts as a way to reach them: the composer, the Home hero and the property board all offer a pitch for that party, and the send becomes "Copy & open their form". For architects and builders this is the usual answer rather than the exception. "add an address" lets you type one whenever you have it.
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Draft the email
Click "Draft outreach" on the row. Answer "Are they already using your work?" with "Already using" or "Not yet"; the tone changes to match. The gallery link is prefilled as the review link. "Draft two versions →" writes two takes in your voice; pick the one that sounds like you.
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Send it from the draft
The primary button on each version is the send itself: "Send" when Gmail is connected, "Open in Gmail" when it is not, which fills in a Gmail message with the address, the subject and the whole email already written so you press send in your own account, and "Copy & open their form" for a firm whose only published door is a contact page. "Connect Gmail" sits beside Open in Gmail and turns the pair into one button that just sends. Every way out records the draft on its way, so a pitch you paste into your mail app is still something Resid holds. Afterwards the card asks "Did it go?" with "Yes, mark it sent", and that is what tells the follow-ups the note went. An assistant sees copy and save instead, because sending is yours.
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Stage it in the Outbox
To sit on a draft instead, "Save to outbox" files it under "Proposed" in the "Outbox". "Approve" moves it to "Approved"; nothing sends until you act. "Edit" opens the subject and message inline; "Save changes" keeps your wording. A draft can be addressed here too: when the party's row already holds an address, one click on "Use name@firm.com" takes it; otherwise "Add an address" (or "Change") opens a field, and "Save address" keeps it. A row an engine wrote carries a chip, "Auto follow-up" or "Renewal reminder", so it never passes as something you drafted. Your saved signature is not edited here because it is added on send, and on a row that went via Gmail it stays on the card afterwards under "Your signature, sent with it", so the record is the mail as it actually left. An address you type here is kept: it fills onto the company's roster row when that row had none, so the next draft, nudge or renewal for the same firm already knows where to go. Each of the three sections, "Proposed", "Approved" and "Sent", folds with "Hide" and stays how you left it, with the count kept on the header.
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Send it as you
Connect Gmail under "Email sending" in Settings so mail comes from your own address and replies land with you. An approved draft then shows one button, "Send", with your signature added on send. Without Gmail the draft shows "Open in Gmail" and "Mark sent", with "Copy email", "Open in mail app", "Edit" and "Cancel" on the line beneath: Resid cannot send as you until Gmail is connected, so every one of those is a way of carrying the finished email somewhere you can send it from. When the look-up found the firm's contact form instead of an address, the pair becomes "Copy & open their form" and "Copy email". Under "Sent", each row says how it went: "Sent via Gmail", "Sent by Resid" for a delivery Resid mailed for you, or "Marked sent" for one you recorded by hand.
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Let the nudges follow up
The easiest place to turn it on is the moment you send: the "Send this email now?" dialog carries one line, "If they do not reply, follow up from my Gmail on day 4 and day 10, then stop." Tick it and that company is covered. An invoice send does not offer that line: Home writes the check-in, and the unattended engine will not mail a first-pitch nudge over a bill. On "People", each contact also has an "Auto follow-up" checkbox. Either way, Resid sends gentle nudges on day 4 and day 10, in the same thread as your original email, and stops the moment they pay or you mark them "Responded". It needs Gmail connected; the checkbox says "Connect Gmail to enable."
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When email goes quiet, try another way in
"Follow-ups" lists everyone you contacted who has not answered. If a follow-up is already sitting in the Outbox, the row says "Open the email you wrote" and opens that draft. After an invoice, that row says "Follow up" and writes a check-in on the bill, the same letter Home writes. It does not draft a first-pitch follow-up. Once two notes have gone with no reply, the row offers "Try a DM or text" beside that same door, or beside "Draft another email" when nothing is waiting. Resid writes two short messages from the same deal, an Instagram DM and a text, each short enough to paste and neither carrying your email signature. Nothing sends from here. "Copy DM" and "Copy text" take them, the DM card links to their profile when Resid knows the handle, and the text card takes a number under "Add their number", saves it on the company, and offers "Open in Messages". Press "I sent it" and Resid records the touch: the automatic email nudges stop there, and they leave the list for a week.
Track everyone, and answer them
A week of licensing work is three moves: see where everyone stands, answer the ones who write back, and make the pitch look made for them. People, the reply drafter, and the cover maker cover all three.
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Open People and narrow it down
Click People in the top nav. Every company across all properties lands in one list, sorted so Responded and Contacted sit at the top. Filter with All, Not contacted, Contacted, Responded, Licensed, Passed, or Quoted, or type into Search by name, company, or property. Quoted is a money state rather than an outreach status: a fee decided and nothing paid yet. It is the list the Revenue screen's Quoted, not yet paid tile opens.
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Move the status, keep the notes
Each card carries a status picker and a Notes drawer. Change the status as things move; a Paid tag marks the ones that brought money in. Tick Auto follow-up and Resid sends nudges on day 4 and day 10, stopping the moment they pay or you mark them Responded. The tick needs Gmail connected.
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When they write back, draft the reply
Open that person's outreach view and scroll to They wrote back? Paste their message into Paste the company's reply here and press Draft a reply. You get two versions to Copy reply into your Gmail reply so it stays in the thread. Drafting also flips them to Responded and stops the nudges.
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Reach for a snippet on a familiar objection
Outbox holds Objection & reply snippets. Expand it for six on-voice answers, including Too expensive / over budget and Can we just credit you instead? Each has a Copy button. None of them discount; they move on scope instead, the same answer the reply drafter gives.
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Brand a cover, one gallery per company
On a property's roster, Customize per company links to Make a logo'd cover. Drop in your shot and the buyer's logo, then Download cover. Opened from a gallery's Design a cover button, it also offers Save to this gallery. One gallery holds one cover, so use + Company gallery.
Deliver in a gallery
One link delivers the whole shoot. A client enters an email to get in, selects what they want, and every selection shows up under their name in real time. You price the license from that, then control downloads and expiry from the same screen.
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Create a gallery for the property
On the Galleries view, click "New gallery". A picker opens on "Pick the property this gallery is for.", one row per property, each saying "No gallery yet" or how many it already holds. Choosing one creates the gallery and drops you straight into it as a draft. It arrives set to whatever you license, so if "What you license" in Settings says Film you get a film gallery rather than an empty photo grid. A property can hold several galleries, so a company you most want to win can get its own copy with its own cover.
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Add photos and sort them into sections
Drop full-res JPEGs on the Photos tab or use "Add photos". Web and thumbnail versions are made in your browser as they upload. The star on each photo is "Set as cover". Add sections with "+ Section", the input suggests "e.g. Exterior", and drag photos to reorder. Double-click a section chip to rename it; the arrows beside the name move that section left or right along the row.
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Name the link and publish
Open "Share & settings" to give the link a short, readable name. "Publish" turns the link live; it needs at least one photo or film. "Copy link" puts it on your clipboard, and "Preview" opens the gallery as a client will see it.
"Write the email", beside "Copy link" on a live gallery and in the gallery itself, does the writing for you. It opens the companies on that property who have an address on file; tick the ones you want, and Resid puts one email each in your Outbox with the gallery link in it. If an invite is already sitting, that company says "Open the email you wrote" and opens that draft. Nothing leaves at that point. You read them in the Outbox, edit anything you want, and send them from your own Gmail like any other message. Once you do, the gallery’s line on the property says "sent to 2, not opened yet" until somebody opens it, and the Viewers tab tells you who did. That is the difference between a gallery being ignored and never having been sent, which are opposite problems: the first wants a nudge, the second wants an email. Resid works the count out from the gallery link inside mail you have actually sent, so a link you pasted into Gmail yourself counts the same.
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What the client sees
Clients enter "Your email" and press "View gallery". No password, no account. Every photo carries a Select tick; in the lightbox it reads "Select this image", next to "Leave a note", which arrives on your Notes tab. Film cuts offer "Select this cut". Under "Your selection" they press "Send this set to your studio" when it is final, and the bar confirms the date. The Viewers tab shows each person's selection live.
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You hear the moment they open it
The first time a client opens their pay page, Resid emails you and puts the same card on your bell. It goes once, on that first open, and never on a deal already paid. While they are on the page the app says so: a Sightings row reads "On the pay page now", and the property board line carries "Opened the pay page" with a count and how recently. There is nothing to do with it unless they go quiet, and if a couple of days pass, Home's "Opened, not paid" list offers to draft a short nudge. After an invoice, that row says "Follow up" and writes a check-in on the bill, the same letter Home writes. A first-pitch deal still drafts the short nudge. If that email is already sitting in the Outbox, the row says "Open the email you wrote" and opens that draft. A check-in that already went drops the row; Home keeps the wait. A page whose account names no licensor, or has no Stripe connected yet, is not open for payment: the client sees only that, you get one email saying who opened it, and fixing it in Settings makes the same link work. While a pitch is out and the page cannot take money, Home leads with Connect Stripe. On a film deal the film itself plays on the page, above the price, in the player the gallery uses. How much of it they watched comes back to you: the deal's row reads "watched 80% of the film", and when they pass three quarters you get one email and one card on the bell, once per deal. Nothing is written when you open your own link.
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Control downloads and expiry
"Let anyone download" opens the files to everyone with the link. Leave it off and only viewers you grant "Allow downloads", or who license the photos, can download. "Download size" ranges from "Full-res + web" to "Web size only". A granted or paying viewer confirms their address once, by a link Resid emails them, before files are handed over. Set "Link expires" and past that date clients see "This link has expired."
Deliver a film
A film lives in the gallery beside the photos, behind the same email gate. You upload the export, group its cuts, set music rights and any premium, and choose the frame clients see first. Clients watch, select cuts, and each cut licenses on its own.
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Upload the film
Open the gallery's "Films" tab and drop the file on "Drop a film here, or choose a file". MP4 or MOV, full-resolution exports, however large. The bar reports the upload, then the film processes and appears when ready. The line beneath tracks minutes used against your plan, or "Unlimited video on your plan."
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Group the cuts into one film
Each upload starts as "Its own film". Name what it is under "This cut", anything from "Full film" to "Vertical / reel" or "Custom cut". Then point the shorter cuts at the lead with "Part of". Grouped cuts appear to clients as one film with a cut list, not a stack of near-identical videos.
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Set music rights and a premium cut
"Music rights" records where the track stands: "Not included, client clears it", "Cleared, transfers to the client", "Client supplied the track", or "No audio". To charge more for one cut, enter a figure in "Extra fee for this cut". Until licensed, that cut is marked "Priced separately" in the gallery.
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Choose the thumbnail
A thumbnail is captured automatically once processing finishes, skipping frame 0 because films fade up from black. To use a graded still instead, "Upload a thumbnail". "Pick a frame" opens a picker with eight frames across the film and a scrubber; committing one confirms with "Thumbnail updated. Clients see it now."
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What clients see, and who watched
Choose the layout under the share tab's "How clients see it": "Screening room" lists a film's other cuts beneath it, "Theatre" adds a dark surround. Clients press the "Play" pill and choose with "Select this cut". A licensed cut reads "Licensed" with its date. The "Viewers" tab shows "Cuts selected" and "Watched" with a percentage. The license page plays the lead cut too, so a buyer sees what the price is for without going back to the gallery.
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Press play and the room goes dark
In the screening layout, playing a film dims everything else on the page and centres the picture, the way a screening darkens a room. Notes, actions and the cut list step aside until the film ends; Escape or the "Close" pill brings the room back. The reel layout keeps every cut lit side by side instead, because reels exist for comparing.
See who is interested
Everyone who opens a gallery types an email first. The Viewers tab turns that into a list of who came, what they selected, and how far they watched. That selection is the thing you price a license from.
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Start from Home
Home collects everyone who showed intent in a gallery and has not licensed yet under "Worth a message". Each row names what they did, down to "% of a film" watched. "Open gallery" drops you straight into that gallery's Viewers tab. A client who pressed Send reads "sent their set" and sits first, and the button says "Price it". Anyone holding a live license on the property drops off the list.
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Open the Viewers tab and read a row
The tab strip carries "Viewers" with a count of everyone who entered the email gate. Until the first one arrives it reads "No selections yet." Each card gives a name or email, "selected · seen" with the date, thumbnails of the photos chosen, and "Browsing, nothing selected yet." if they only looked. A card whose client pressed Send carries "Set sent" with the date and sits first.
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One row per company
The gate asks for "Your email", placeholder "you@company.com", so each company that opens the link gets its own row and its own selection. The builder's picks never merge with the architect's. Clients are told why: "Your email identifies your selection to the photographer. No password, nothing to install."
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Films also show how far they got
On a film gallery each card adds "Cuts selected" chips naming the cuts they picked, and a "Watched" row giving a percent per cut, highest first, with a repeat count when they played it more than once. Anything under 10 percent is left off, so a stray open never reads as a viewing. A film watched on the license page is counted on the deal, not on the gallery card, because that viewer never entered the gallery.
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Price the license from the selection
"Create invoice" turns a viewer who already selected into a contact on the gallery's property and opens the pricing drawer on this screen, counted for their set. Save writes one invoice email for those images, with the license page to accept. Nothing sends until you approve it. After it goes, you land back on Viewers and the row says "Invoice sent". If that invoice is already sitting, the row says "Open the invoice you wrote". A viewer still browsing, nothing selected, keeps "Draft pitch": first contact, the whole gallery. The button only appears once the gallery is attached to a property.
Price the license
The calculator prices what the client is actually taking: their role, the property's tier, the count, and the channels it will run in. Photo sets earn a volume discount as they grow. Film never does; every cut is priced as a finished piece.
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Ask for the recommended fee in one press
A roster row with no fee on it yet leads with "Ask for $975", the number Resid would recommend for that role, that property tier and your market. One press writes that fee exactly as the drawer would have written it and opens the draft, so asking somebody for money is one press rather than four decisions first. If that email is already sitting in the Outbox, the row says "Send it" and opens that draft. "Price this" sits beside it for the times you want to set the count, the usage or the term yourself, and "Re-price" changes a saved fee whenever you like.
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Open the calculator
From a property, open its roster and find the company you are pricing. Every row carries a "Price this" button; it reads "Re-price" once a fee is saved. Either opens the "Recommend a fee" drawer, prefilled from the record's role and the property's tier.
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Pick the media
The drawer opens on "Photo" for a new deal. Switch to "Video" to price film; an orientation toggle appears, since a "Vertical reel" is a quick social cut and prices below the "Horizontal film" it came from. Rates, units, and comps all follow this choice.
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Set who, what, and how many
"Role (sets the base rate)" prices who is buying; a product brand pays more than a broker. "Property tier" scales the fee with what the property is worth on a home, or what the project cost to build on a commercial building. On a public project that figure is usually published. "Market" scales it with where the buyer operates; set your default in Settings and change it on any quote. Then set the count. "Number of images" volume-discounts, so a big photo set costs less per image. Film stays linear: three cuts price as three films.
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Choose the usage
"Usage" is the biggest lever on the fee: "Web & MLS" is the baseline and each extra channel, up to "Paid ads", raises it. The written grant follows exactly what you tick: Web is the baseline every license carries, and each channel you add, Social, Print, Paid ads, enters the agreement too, so the fee and the contract always name the same uses. A web-only deal grants web only. Below it, "License scope" reads back what the license actually grants: "1 year from purchase", "Regional", "Non-exclusive". Territory and exclusivity are fixed and cannot be sold up, because Resid licenses one shoot to several parties on the same property. Term is the one axis that moves, and only for a product brand: pick that role and "Term" becomes a choice of "1 year" or "Perpetual", and a "Dealer & distributor use" chip appears beside the usage chips. Leave the role and both clear themselves, so a deal never carries a grant its role could not see.
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Read the number, then save
"Recommended license fee" shows the figure, a range beneath it, and comps under "From your ledger". Premium cuts add the flat "Extra fee for this cut" you set on the Films tab. Open "How this number is built" and the drawer shows its working factor by factor, then "What to tell them" turns this exact deal into a sentence you can say out loud, and "Copy this wording" takes what is on screen rather than a stock template. Know your rate? "Set your own price". Then "Save this price".
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Read the contract before anyone pays
Once a price is saved and while the deal is unpaid, the drawer's footer carries "Preview the agreement". It says "Building the draft…", then opens in a new tab the actual contract this deal would issue, built from your studio name, your governing state and this property's details. It is banner-marked as a draft and its reference reads "(assigned on payment)", because the number and the executed document are both created when the money lands. Previewing writes nothing at all: no reference, no stored file, no change to anything the client can see. The button is gone once the deal is paid, because the executed agreement is in its license drawer by then.
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A priced quote never disappears
A fee you save but never send does not vanish into the roster. Home carries a "Priced, never sent" queue led by the total quoted. If the email is already sitting in the Outbox, that line says "Send it" and opens that row. If not, it says "Write the pitch" and opens the composer. The card on Home that says "Send your pitch" does the same: "Open the email you wrote" when a draft is waiting. A sitting invoice is that letter too: Home says "Send the invoice" and "Open the invoice you wrote", and the property board names a sent bill as "Invoice sent" instead of Asked with no sign. After you have asked, the card that says "Nudge" does the same. An invoice that just went is different: the card says "Invoice sent" with the date, and Follow up waits three days of silence and writes a check-in that names the invoice and the license page, not a first pitch. If they open the license page first, Follow up is the door even inside those three days. After that check-in goes, the card says "Check-in sent" for three days. The Revenue screen shows the same money as "Quoted, not yet paid" beside what has actually landed. That tile is a button: press it and People opens on the Quoted filter, the same rows the number counted. The work is done and the number is decided; these two surfaces exist so the asking happens.
Get paid
You priced the work; now collect. Resid gives every priced deal a private pay link. The client pays by card on that page, no account needed, and the license agreement PDF is generated the moment the payment lands. Renewals keep the term from running out.
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Copy the pay link
Price the deal first ("Price this" on the roster row). Once priced, "Quote link" copies the pay link to paste into your email, and "Draft outreach" writes that email in your voice. If you paste the link into your own email, press "Sent it?" on the same button once it has gone: Resid records the send, the deal moves to Asked, and the follow-ups know where to start. "Preview" opens the pay page exactly as the client will see it, without counting as a view. Opening the link yourself from a browser where you are signed in to Resid does not count either: the page knows it is you, says so, and never mails you about your own open.
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What the client sees
A private page that names them as licensee and states the scope rows: "Permitted use", "Term", "Territory", "Exclusivity", "Credit". Under the "License fee" sits one button, "Continue to checkout", then the terms in plain English. They pay by card through the secure checkout. No account, no signup.
Paid some other way? If the client sends a check, a bank transfer or cash instead, press "Mark paid" on the roster row (it is on Home too, under "Opened, not paid"). Say how it arrived and the day it came, and Resid records the license from that day, issues the agreement, releases the files and emails the client their receipt, exactly as a card payment would. A renewal paid the same way is recorded from the license's own drawer: "Record a renewal paid outside Resid". A bundle is one payment for several properties, so a bundled row says "Mark bundle paid" and records all of them at once. No platform fee is taken on a payment you record by hand, which is why it is part of Basic and Pro.
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Know your fee
Resid takes a platform fee per license; the rest is yours, less the card processing your payment account charges. On "Pay as you go" it is 20% per license, on "Basic" 10%, on "Pro" 5%. Your current rate shows on the plan cards under "Plan" in Settings.
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The payment takes the whole screen
When a license is paid, Resid stops for about three seconds: a stamp presses onto the page, and the amount and the licensee rise underneath it. There is no sound. Click it, press Escape, or wait, and you are back exactly where you were. It is the only thing in Resid that interrupts you, on purpose, because it is the one event the whole product exists to produce. If it is your third license paid through a Resid page and the Founding Ten is still open, that payment also puts your studio in the Founding Ten: Pro is on Resid for a year, a founding number sits on every pay page you send, and your studio can be listed on the founding page from the plan card in Settings.
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The agreement, generated on payment
When payment lands, Resid generates the license agreement PDF automatically and stamps it with a quotable number like RSD-4471-WP. The client's confirmation offers "Download your agreement →"; in Licenses, each row with a PDF shows "Download agreement →", plus "Regenerate" to rebuild on the latest template. The document records that the licensee accepted by paying. Open the deal and its terms list carries that number as "Reference", with "Accepted" beside it naming who paid and when, so you can answer an email about RSD-4471-WP without opening the PDF.
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Rebuilding it keeps the copy they accepted
"Regenerate" asks first, and says exactly what it does: "This replaces the copy your client can download. It keeps the same reference number, and it rebuilds from your current studio name, governing state and property details." The document they accepted is not lost. The deal's drawer grows a "Previous versions" panel, one button per kept copy, labelled with the date it was accepted, and its note says the rest: "Kept when this agreement was regenerated. Your client's link always serves the current document." Regenerating a second time does not stack up copies; what is kept is the agreement as it stood the day the client paid.
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What lands in the client's inbox
The moment the payment settles, Resid writes to the client. If the files could be handed over in the same breath, the delivery email is what they get, and it states what they licensed and how long it runs. If they could not, a receipt goes instead: the subject is "Payment received" and the property, and the body gives the amount, the same grant and term, and up to three links, "Your license page", "Your agreement" and "Your files". The agreement travels as a link and never as an attachment, so the copy they open is the current one. It closes by asking them to keep the email as their record.
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Sell one firm several properties at once
Companies gathers every firm across all your properties. Where one of them appears on two or more, its card carries "Create a bundle →", which opens the "Portfolio bundle" drawer: "Bundle this firm's properties into one license and one pay link." A property joins only once it has a set fee and is not already bundled or paid. Tick two or more and the button turns from "Select 2+ properties" into "Create bundle" with the total; "Bundle discount (optional)" takes a percentage or a flat sum off first. Creating it hands you one link to send. The buyer gets a page headed "License the collection" listing every project, one "Continue to checkout", and one payment. Each project still becomes its own license with its own agreement.
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Renew before it lapses
Renewals lists licenses expiring within 60 days, or already lapsed. The Revenue screen's "Renewals ahead, 60 days" tile is a button that opens it, the way "Quoted, not yet paid" opens People; both tiles count what is still in front of you, not what has landed. "Draft renewal email" writes the note in your voice, with the renewal link to paste where [renewal link] appears. If a reminder is already sitting in the Outbox, the row says "Open the email you wrote" and opens that draft. Resid drafts reminders to your Outbox 30 days out and at 7; "Auto renew reminders" sends them itself, through Gmail, stopping once they renew.
Hand over the files
When a client pays, Resid takes the money and generates the license agreement, then tries to send the files. When that send does not complete, the deal lands in Home's "Awaiting delivery" queue and waits for you.
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Find the queue on Home
Home shows "Awaiting delivery" only while a paid license has no delivery recorded. Each row names the licensee, then the property, "Photos" or "Film", and one of three states: "ready to send", "needs a delivery link", or "gallery is unpublished". The state decides which button you get.
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"ready to send": send the files
The link is saved and the email never left. Click "Send files now". The button reads "Sending…", then "Sent", and a toast says "Files delivered." The mail sends from your inbox when Gmail is connected, otherwise from Resid with replies routed back to your address.
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"needs a delivery link": paste one
"Add delivery link" opens a prompt: "Paste the full-res delivery link for this license." It has to be a full URL; anything else is refused with "The delivery link must be a full URL starting with https://." On a paid license, saving sends the email at once: "Saved & sent".
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"gallery is unpublished": publish it again
The deal came from one of your galleries with no link stored, which happens when the gallery is back at "Draft". "Publish the gallery" opens it; press "Publish" on the hero. It needs at least one photo or film: "Add a photo or a film before publishing." Payment already unlocked their downloads.
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Work one deal, or send again
Open a deal from "Licenses". With a link stored you get "Resend delivery" and the confirm "Resend the delivery email?", then the toast "Delivery email sent." With no gallery and no link you get "Add delivery link". Where the property has a gallery, it links out as "Their gallery →".
Sell the shoot before you take it
A shoot invite goes out before you shoot. The builder, the architect, the designer, and the product brands on a project each commit to a share, the cost is split, and every partner who signs on is another license sold on the same shoot.
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Create the shoot
Open Shoots and hit New shoot. Under Producing, pick Photography or Film / video. Give it a title, link a property or just type an address, and set the Target shoot date and a Commit deadline. Payment timing has one live path for now, Commit now, invoiced with the finished files: partners pay nothing at commit, and their invite and commit page say so. Then Save shoot.
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Add the partners
Seed from research pulls in the companies and brands already found on the linked property. + Add partner adds a row by hand. Each row takes the company, a role such as Builder or Interior designer, a contact name and email, and that partner's share in dollars.
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Set the money
The Funding goal ($) is optional. Leave it blank and the shoot proceeds once anyone commits; set one and the shoot is funded when committed shares reach it. Split the goal evenly across partners → fills every share in one click, and a running line tracks shares against the goal. A funded shoot stays open; the header reads Funded. Partners can still commit, and Send invite keeps working for anyone who has not answered.
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Launch it
On a saved draft, Launch → becomes the top action. Confirming emails every partner who has an email and a share: the shoot, their price, and a private commit link behind See the shoot + commit →. The header flips to Collecting. Partners can commit. Late adds get Send invite →.
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When partners commit
Their page shows Your license, the share you set, and a Reserve by date when you set a deadline. Under those it names what they are actually buying: Licensed to their own company, then License term and Permitted use, so nobody reserves a spot without reading the license they are reserving. Last comes the payment terms in one sentence: no payment today, the license is invoiced with the finished files. Reserve my spot records the commitment; Not this time records a pass, and a partner who passed can come back with Changed your mind? Reserve my spot. Each row's status updates in the builder, and once committed shares reach your goal the shoot moves to funded on its own.
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Both of you get the answer in writing
A partner who reserves is written to at once: Your spot is reserved, then the shoot, their share, the same payment terms, and See your reservation → back to their own page. A pass sends them nothing, so nobody is thanked for declining. You hear about either answer. The subject names who committed what, or who passed, and the note says how much is now committed across your partners and whether that funds the shoot; on a pass it adds that their link stays live while the shoot is open, so they can still change their mind.
Make it yours
Settings is where Resid starts wearing your brand. Your studio name and logo carry onto galleries and pay pages, your plan sets the share Resid keeps per license, Stripe routes payouts to your bank, and Gmail sends every email from your own inbox.
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Set your business identity
Open Settings and fill in Business identity. Business name is the studio name clients see on galleries and pay pages, and it appears with Signature name on every license agreement Resid generates when a client pays. Website is shown on your licensee pay pages. Governing state names the state in Section 14 of your agreements; leave it blank and they say "the state in which Licensor maintains its principal place of business" instead of naming one. Hit Save.
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Upload your studio logo
Under Studio logo, choose an image and hit Upload logo. A transparent PNG works best. It shows on your dashboard, on your client galleries and at the top of every pay page, whatever plan you are on. Pro takes Resid's own credit line off the foot of those pages, so the only name a client sees is yours.
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Say what you license
What you license sets what every new gallery starts as: Photography, Film, or Both. It saves the moment you click. A film-only gallery shows no photo grid at all, so a videographer never sends a client an empty one, and you can change any single gallery afterwards.
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Set your market
Your market is where you mostly shoot: Major metro, Standard market, or Smaller market. It saves on click, and every quote starts from it; the pricing drawer lets you change it on any single quote. Major metro prices at 1.2x the standard rate and smaller markets at 0.85x. The property tier still prices the property itself; this prices what the companies around it pay. If you never pick one, quotes use standard pricing.
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Decide whether a new property searches itself
"A new property" is one choice: "Search it", which is where a fresh account starts, or "Leave it to me". Left on, every property you add goes looking for its builder, architect and designer the moment it exists. One search runs about eight web searches and comes off the day's search allowance, which is a different meter from your monthly contact look-ups. Turn it off and a new property waits for "Search for partners →" instead.
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Pick a plan
The Plan section shows three tiers and the share Resid keeps per license. Pay as you go is $0/mo at 20%, with 25 contact look-ups a month. Basic is $39/mo at 10% with unlimited contact look-ups. Pro is $79/mo at 5% and carries the full white label. The annual toggle gives 2 months free. Hit Subscribe to Pro to upgrade. Your plan also decides how much film Resid hosts for you, counted as minutes of footage stored across every gallery you own: 60 minutes on Pay as you go, 600 on Basic, and no ceiling on Pro, which the Films tab states as Unlimited video on your plan. A lapsed subscription drops back to the 60. Every new account gets a month of Pro. It is taken for you at signup, and if it is still waiting the plan card offers "Try Pro free for a month". No card, everything unlocked, and while it runs the card counts the days left and offers "Keep Pro" for when it ends.
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Refer a photographer, earn a month
"Refer a photographer" holds your own invite link. Send it to somebody who shoots houses or commercial buildings, in a message, a story, or the residents. channel. When they create an account with it you earn a free month of Pro and they start on one of their own. Nothing to claim; the panel counts how many have joined and how many months you have earned.
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Connect Stripe for payouts
Under Payments, hit Connect Stripe and finish onboarding. When the status reads Connected, licensees can pay you, and the line beneath says how your payouts run and roughly how long each one takes to reach your bank. Finishing setup means Stripe still needs something from you: Continue setup picks up where you left off, Refresh status catches up once Stripe has verified what you gave it, and Start over forgets a setup that never got anywhere. On hold at Stripe means Stripe paused or declined the account; check the email Stripe sent you. Open Stripe dashboard opens your own Stripe account.
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Send from your own Gmail
Under Email sending, hit Connect Gmail and approve access. If you came in by Continue with Google the card reads One click, because permission to send is a separate thing Resid deliberately did not ask for at the door. Gallery links, outreach, and license delivery then send from your own inbox, and replies land with you. It is optional; without it you copy and paste each email. Your signature has its own section, Email signature: paste it straight from Gmail, with formatting, logo, and links kept, and hit Save signature. It is added to every email you send through Resid.
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Choose an appearance
Under Appearance, pick Light, Dark, or System. Light is Resid as designed. Dark is the same paper and ink, turned over. System follows your device. The guide you are reading follows the same choice.
Hand the work to an assistant
Licensing is the job most photographers put off. On the Pro plan you can give somebody else their own sign-in to your account and let them run it: the research, the pricing, the outreach, the chasing. Sending stays with you. Every email they write waits in your outbox until you send it, from your own inbox, under your own name.
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Invite them
Open Settings and find Team. Type the email address your assistant will use and press Send the invite. They get a link that lasts seven days and works once. It is tied to that address, so forwarding it to somebody else does not let them in. Your plan includes three assistants.
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They accept with their own account
Your assistant opens the link and signs in with the address you invited. If they do not have a Resid account yet they make one first, with that same address. An account that already has properties of its own in it cannot become an assistant, so if they have been using Resid for their own work they need a separate account for yours.
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What they can do
Everything on the licensing path. They see your properties, rosters, licenses, renewals, follow-ups, revenue and outbox. They can add a property, run discovery, price a license, write outreach and keep the follow-ups moving. They can also build and manage galleries and films: upload the set, arrange it into sections, set the cover, add cuts and captions. A strip across the top of their screen names the studio they are working for, so nobody forgets whose account they are in.
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What stays yours
Sending, and releasing. Every draft an assistant writes sits in your outbox reading "Waiting on you" where the send button would be, and it goes out from your Gmail under your name when you press send. In a gallery, they build and arrange it, but sending the client the link, allowing downloads and answering client notes stay with you, because those reach the client. They also cannot reach your plan, your Stripe connection or your payout details, cannot delete a property, gallery or film, and shoots stay owner work for now.
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Remove them when the work is done
Team, then Remove access. It takes effect on their very next click: no waiting for a session to end, no sign-out needed. Everything they did stays exactly where it is, because it was always your account. You can invite them again later, and the seat goes back to your plan straight away.
One person, one studio. An assistant can hold a seat on one account at a time. If they work for two photographers who both use Resid, the second studio has to wait for the first to remove them, or they need a second account with a different address.